DATA PRIVACY
Introduction
We take the privacy of our website and mobile site users very seriously and are committed to protecting the information that users provide to us in connection with their use of our digital assets.
We are also committed to protecting and using your information in accordance with applicable law.
This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the “Services”) when you access the Services through your devices.
Please read the Privacy Policy carefully and make sure you fully understand our practices with respect to your information before using our Services. If you have read and fully understand this policy and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.
This Privacy Policy tells you:
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How we collect data
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What data we collect
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Why we collect this data
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Who we share the data with
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Where the data is stored
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How long the data is retained
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How we protect the data
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How we deal with minors
What data do we collect?
Below is an overview of the data we may collect:
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Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal information does not allow us to identify who collected it. Non-personal information that we collect consists primarily of technical and aggregated usage information.
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Individually identifiable information, i.e. any information by which you can be identified or could reasonably be identified (“personal data”). Personal Data that we collect through our Services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses and more. If we combine personal data with non-personal data, we will treat it as personal data for as long as it is combined.
How do we collect data?
Below are the main methods we use to collect data:
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We collect data when you use our services. So when you visit our digital assets and use services, we may collect, record and store usage, sessions and related information.
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We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).
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We may collect data from third party sources as described below.
Why do we collect this data?
We may use your data for the following purposes:
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to provide and operate our Services;
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to develop, customize and improve our Services
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to respond to your feedback, queries and requests and to provide assistance
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to analyze request and usage patterns;
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for other internal, statistical and research purposes;
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to improve our data security and fraud prevention capabilities
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to investigate violations and enforce our terms and policies and to comply with applicable law, regulation or governmental request;
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to provide you with updates, news, promotional materials and other information related to our Services. For promotional emails, you can decide for yourself whether you wish to continue receiving them. If not, simply click on the unsubscribe link in these emails.
Who do we share this data with?
We may disclose your information to our service providers in order to operate our Services (e.g. storing data via third party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property or personal safety, or the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all assets, etc.); (v) to transfer control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all assets, etc.); (vi) in the event of a change of control of us or any of our affiliates (by way of merger, acquisition or purchase of (substantially) all assets, etc.). etc.); (v) to collect, hold and/or manage your information using authorized third party service providers (e.g. cloud service providers) as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, please note that we may transfer, disclose or otherwise use non-personal data to third parties at our discretion.
Cookies and similar technologies
When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analytics services (“Tracking Technologies”). These Tracking Technologies may allow third parties to automatically collect your data to improve the browsing experience on our digital assets, optimize their performance and ensure a tailored user experience, as well as for security and fraud prevention purposes.
To find out more, please read our cookie policy.
Where do we store the data?
Non-personal data
Please note that our companies, trusted partners and service providers are located around the world. For the purposes set out in this Privacy Policy, we store and process any non-personal data we collect in different jurisdictions.
Personal data
Personal Data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and, to the extent necessary for the proper provision of our Services and/or required by law (as further explained below), in other jurisdictions.
How long will the data be retained?
Please note that we will retain the information we collect for as long as necessary to provide our Services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.
We may correct, amend or delete inaccurate or incomplete data at any time at our sole discretion.
How do we protect the data?
The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider's data storage, databases and general applications. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.
All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaboration between brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help to ensure the secure handling of credit card data (including physical, electronic and procedural measures) by our store and service providers.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, post or otherwise transmit to us or others.
Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the information you upload, post or otherwise transmit to us or others.
For this reason, we encourage you to set strong passwords and, whenever possible, not to provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. As email and instant messaging are not considered secure forms of communication, we also ask that you do not disclose confidential information via either of these communication channels.
How do we deal with minors?
The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the Services or provide us with any information.
We reserve the right to ask for proof of age at any time so that we can check whether minors are using our services. In the event that we become aware that a minor is using our Services, we may prohibit and block such users from accessing our Services and we may delete any information we hold about that user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.
Updates or changes to the privacy policy
We may revise this Privacy Policy from time to time at our sole discretion, the version published on the Website is always current (see “Status”). We ask you to check this Privacy Policy regularly for changes. In the event of significant changes, we will publish a notice on our website. Your continued use of the Services following notification of changes on our website will constitute your acknowledgement and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.
Contact
If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:
ALBERT PANZER GMBH
Phone: +49-40-37 68 01-17
email Trading: trade@alpa.trade
email Admin: office@alpa.trade
EXCLUSION CLAUSE
The information contained herein is not intended as legal advice and should not be relied upon in isolation. Specific requirements regarding legal terms and policies may vary from state to state and/or jurisdiction to jurisdiction. As set out in our Terms of Use, you are responsible for ensuring that your Services are permitted by and comply with the law that applies to you.
To ensure that you are fully compliant with your legal obligations, we strongly recommend that you seek professional advice to better understand which requirements apply specifically to you.
